RPRival Prism

Privacy Policy

This Privacy Policy explains how Rival Prism (“we”, “us”, or “our”) collects, uses, and shares information when you use our website and services.

Last updated: December 30, 2025

1. Information we collect

  • Account information: such as email address and authentication identifiers when you create an account.
  • Payment information: payments may be processed by a merchant of record or payment processor (for example, Paddle). We generally don’t store full payment card details on our servers.
  • Usage data: such as pages viewed, feature usage, device/browser information, and approximate location (e.g., country), collected through analytics tools.
  • Communications: information you provide when you contact support or send us messages.

2. Publicly available / third‑party data

Our product may analyze information that is publicly available online and/or provided by third‑party data vendors (e.g., website content, pricing pages, marketing copy, and other public sources). We do not intend to collect private or confidential data unlawfully.

3. How we use information

  • Provide and operate the Service, including authentication and account management.
  • Process subscriptions and manage billing, renewals, and fraud prevention.
  • Improve product performance, troubleshoot issues, and develop new features.
  • Communicate with you about support requests and important service updates.
  • Maintain security, prevent abuse, and comply with legal obligations.

4. Cookies and analytics

We may use cookies and similar technologies for authentication, preferences, and analytics. For example, we may use analytics tools to understand usage patterns and improve the Service.

5. How we share information

We may share information with:

  • Service providers that help us run the Service (e.g., hosting, analytics, email, database/auth providers).
  • Payment/merchant of record providers (for example, Paddle) to process transactions and handle compliance.
  • Legal and safety when required by law, or to protect rights, safety, and the integrity of the Service.

We do not sell your personal information.

6. Data retention

We retain personal information as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and purpose.

7. Security

We take reasonable measures to protect information, but no method of transmission or storage is completely secure.

8. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To make a request, contact support@rivalprism.com.

9. Changes

We may update this Privacy Policy from time to time. We’ll post the updated version here and update the “Last updated” date.

10. Contact

Privacy questions? Email support@rivalprism.com.

Also see our Terms of Use.